Frequently Asked Questions
Sweet! We’re happy to hear that. Getting your application going is really easy. First, create an account. (Or sign in if you already have one.) Then, if the listing you want is a Digs+ listing, simply hit the Apply button to get started. If it’s a regular listing, you’ll be able to message the landlord using the DigsConnect chat. Got it? Good!
It’s time to get your search on! Our system has thousands of potential Digs mates waiting for someone just like you. You’ll have to sign up first, since we take the safety of our people very seriously. Once you find someone you dig, simply drop them a message with our DigsConnect chat to get the convo started. Be cool, no weird stuff and if you’re gonna’ send Digs Pics, at least start with “hello”.
We’re getting there. It’s quite a thing getting it set up, but soon you’ll be able to make it rain with our trusted payment partner. For now though, whatever deal you got going on with your landlord – money or otherwise, (cough*) you’ll have to handle that on your own.
We can’t stop you from telling your life story but we do recommend that, for security reasons, you don’t give away too much personal info. Be vigilant and practice caution.
Nooit, they aren’t. You’ll notice that verified properties have our verified tick of approval in the Find a Digs page. This means we’ve personally visited the property and given it our DigsConnect thumbs up. Just to note, while we do our best to make sure all listings are in decent shape - anyone is able to make a Digs listing.
LOL, no. We get asked this a lot though. We’re the people directly in the middle – the sweet spot that connects landlords with tenants. Anything outside of that is not our jam.
Nope. It’s free for students! How cool, right? Although we would never say no to some social media love. #justsaying.
Look, we can’t stop you if you’re not, but if you aren’t a student, then we have to ask. Why are you on a student accommodation website? Checks will be implemented in the future. We’re watching you.
That’s on you. Pop the landlord a message on the DigsConnect chat and good luck. This ain’t our fight.
Now we’re talking! You sure can – all you need to do is sign up for our email updates, and we’ll fill your inbox with all kinds of Dig pics. Make sure your search criteria is on point so you only see the Digs Pics you want.
With great ease, that’s how. Just follow the steps: Sign in or create an account. Click the Add Digs button. Follow the easy steps to set it up. (we’ll walk you through it) Add all the necessary info, pics and details. You can also select a paid advertisement for your listing and select the option of having a professional photographer take photos of your property. Once you’ve posted your listing, sit back and wait for your inbox to light up with potential tenants that are keen to chat. You will be emailed every time you receive a message.
If you choose the standard listing option then no, it’s on us. However, if you want to make that cash and unlock all the best that DigsConnect has to offer, then we highly recommend choosing Digs+. It’s especially ideal if you want to create multiple listings or want to create one listing that has multiple beds available. Digs+ is the bomb, trust us.
Because we’re awesome, obvs. In all seriousness though, we know what we’re doing. As recent graduates ourselves, our knowledge of the student market far surpasses even our closest competitor. We’re innovative, direct and aren’t afraid to push the boundaries in order to remain at the forefront of our industry. Our landlords are often surprised at how quickly potential tenants come knocking at their digital door when using DigsConnect.
Are you in South Africa? Then yes, we got you covered. That’s the beauty of technology, everyone has access to DigsConnect.
As we mentioned at the top, that’s a negative, we are not real estate agents. We’re the sweet spot right in the middle, connecting you with potential tenants via our vast network of awesomeness. We do provide services such as criminal and credit checks for landlords, however, as a landlord, any additional checks done on potential tenants are done at your own discretion.
Of course, we love working with REAL real estate agents. You’re free to do as you wish, and we encourage agencies to create as many listings as they like. This becomes especially handy with Digs Plus so don’t forget to upsize your DigsConnect experience and choose Digs Plus.
The more the merrier, but again, if you intend on becoming a super user, then Digs Plus is the way to go. You’ll be able to seamlessly manage all your properties and listings from one super slick DigsConnect dashboard. Do it!
If you’re working with multiple beds under one roof then we suggest you upgrade to Digs Plus. You’ll be able to advertise multiple beds under one listing. You’re welcome.
Simply ‘deactivate’ the listing under the ‘my properties’ tab on your dashboard and poof! It’s gone. Don’t fret though, because if you’ve made a mistake or want students to see the listing again, you can reactivate it when you’re ready.
Beep boop – sorry, 404. Humans not found. Of course you can! We love hearing from our landlords and students. Just drop us a mail at firstname.lastname@example.org and we’ll get on it!
We’re working on it. Soon you’ll be able to receive all your rent dough through our trusted payment partners. It’s going to change the game, but for now hang ten, asseblief.
The small finder’s fee and the money received from Digs+ all goes towards upgrading and improving your DigsConnect experience. It ensures that we’re able to keep innovating, so we can continue to provide our students and landlords with all tools they need in order to find each other in a safe and secure online environment. Also, also. We use it to buy tea and cookies to feed our Developers so that they’re able to keep up with our ever-expanding platform. It’s only fair.
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